Welcome to www.ayeyee.com!

These terms and conditions apply to your use of this website and any products or services that you purchase from us. By using this website, you agree to these terms and conditions. If you do not agree, you must not use this website or purchase any products or services from us.

Cookies

We use cookies on this website to improve your user experience and provide you with relevant offers and advertisements. By continuing to use this website, you consent to our use of cookies. You can change your cookie settings at any time.

Products and Services

We try to ensure that the products and services displayed on this website are accurate, complete, and current. However, we may change the prices, descriptions, availability, and specifications of any products or services at any time without notice. We may also limit the quantity of any products or services that we offer or sell.

All products and services are subject to availability and may be withdrawn at any time. If your order cannot be fulfilled, we will notify you as soon as possible and offer you a refund or an alternative product or service.

Orders and Payments

When you place an order on this website, you are making an offer to purchase the products or services that you have selected. We may accept or reject your offer at our sole discretion. An order confirmation email does not mean that we have accepted your offer.

We accept various payment methods, such as credit cards, debit cards, EFTs, etc. You must provide us with valid and complete payment information when you place an order. You authorise us to charge your payment method for the total amount of your order (including any applicable taxes and delivery fees).

We use third-party payment processors to process your payments. We are not responsible for any errors, delays, or failures that may occur during the payment process. You agree to comply with the terms and conditions of the payment processors that you use.

Delivery and Returns

We offer various delivery options for your convenience. You can choose your preferred delivery option during the checkout process. The delivery fees will vary depending on the delivery option, destination, weight, and size of your order.

We aim to deliver your order within 10 business days after we receive your payment confirmation. However, we are not liable for any delays or failures in delivery due to circumstances beyond our control, such as weather, natural disasters, strikes, customs issues, etc.

You are responsible for providing us with a correct and complete delivery address. We are not liable for any losses or damages that may occur due to incorrect or incomplete delivery information.

You are also responsible for paying any import duties, taxes, or fees that may apply to your order. We are not liable for any delays or failures in delivery due to non-payment of these charges.

We do not offer refunds for products or services purchased from us. However, we do offer exchanges within 14 days of delivery if you are not satisfied with your purchase, subject to the following conditions:

• You must contact us before returning any products or services to obtain an exchange authorisation number.
• You must return the products or services in their original condition, packaging, and with all accessories and documentation included.
• You must provide us with proof of purchase and delivery.
• You are responsible for paying the delivery costs for returning the products or services.
• We reserve the right to inspect the returned products or services and reject any exchanges that do not meet our exchange policy.
• We will process your exchange within 10 business days after we receive and approve your return. We will send you the exchanged products or services using the same delivery option that you used for your original order.

Intellectual Property

We own or have the right to use all the intellectual property rights in this website and its content, including but not limited to trademarks, logos, images, text, graphics, designs, software, etc. You may not copy, reproduce, modify, distribute, display, perform, or create derivative works from any part of this website or its content without our prior written consent.

You may not use any of our trademarks, logos, or trade names without our prior written consent. You may not use any of our trademarks, logos, or trade names in a way that is likely to cause confusion, deception, or dilution.

Disclaimer of Warranties

This website and its content are provided on an “as is” and “as available” basis. We do not make any representations or warranties of any kind, express or implied, regarding this website or its content, including but not limited to:

• The accuracy, completeness, reliability, availability, suitability, or quality of this website or its content;
• The performance, functionality, security, or compatibility of this website or its content;
• The merchantability, fitness for a particular purpose, or non-infringement of this website or its content;
• The absence of errors, defects, viruses, or other harmful components in this website or its content.

You use this website and its content at your own risk. We are not liable for any damages or losses that may result from your use of this website or its content.

Limitation of Liability

To the maximum extent permitted by law, we are not liable for any direct, indirect, incidental, special, consequential, punitive, or exemplary damages or losses that may arise from your use of or inability to use this website or its content, including but not limited to:

• Loss of profits, revenue, data, goodwill, or other intangible losses;
• Personal injury or property damage;
• Business interruption or loss of opportunity;
• Any errors, omissions, inaccuracies, or delays in this website or its content;
• Any unauthorized access to or alteration of your data or transmissions;
• Any third-party claims or actions;
• Any other matter relating to this website or its content.

Some jurisdictions do not allow the exclusion or limitation of certain damages or liabilities. In such jurisdictions, our liability is limited to the maximum extent permitted by law.

Indemnification

You agree to indemnify, defend, and hold harmless us and our affiliates, directors, officers, employees, agents, and partners from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys’ fees) that may arise from your use of or inability to use this website or its content, your breach of these terms and conditions, or your violation of any law or the rights of any third party.

Governing Law and Jurisdiction

These terms and conditions are governed by and construed in accordance with the laws of South Africa. You agree to submit to the exclusive jurisdiction of the courts of South Africa for any dispute arising from or relating to these terms and conditions.

Changes to These Terms and Conditions

We reserve the right to change these terms and conditions at any time and without notice. Any changes will be effective immediately upon posting on this website. Your continued use of this website after any changes will constitute your acceptance of the revised terms and conditions.

Contact Us

If you have any questions or concerns about these terms and conditions, please contact us at admin@ayeyee.com or 0783184915.